FAQ’s

Warranties?

DatsWasUp.Com Classic T’s have a lifetime limited warranty.

Warranty Definition: DatsWasUp.Com warrants all defect of craftmanship, and including but limited normal wear and tear. So if you have a DatsWasup.Com T’ and you had it for, Let’s say two years, and you would like to get another shirt. just simply return the old shirt for a credit toward the purchase of a new shirt.

 

How can I make a return?

 

To return an item, you must have a Return Merchandise Authorization number (RMA).

 

How can I request an RMA?

 

Go to the Order Management section under your Account. Orders that contain items eligible for return, 90 days old or less, will have a Return link to the right.

Enter the quantities you would like to return along with the reason, and follow any additional instructions.

After you get your RMA number, you will have the opportunity to have a return shipping label generated for you. If you choose not to use a label provided by us, ship your package back to us at the following address:

DatsWasUp.Com Returns

RMA: [ include your RMA# here ]

1910 Pacific Ave. Ste 17190

Dallas, TX. 75201

1-214-922-0443 or 214-922-0545

Please place the barcode so it’s highly visible on the return packaging. Do not slap a shipping label on the manufacturer’s packaging. Securely package the returned product within an outer box. We strongly suggest you use a shipment method which includes tracking.

 

If that’s all too confusing, you can contact us.

Alternately, you can email us or call 1-214-922-0443 or 214-922-0545.

Can I return something I received as a gift?

Yes, but you’ll need to contact us for assistance. If you can provide the email address, first and last name, or last name and zip code of the gift giver, we can get your return started.

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Alternately, you can email us or call 1-214-922-0443 or 214-922-0545

How long do returns take to process?

Return processing can take up to 2 weeks. If you have not received a refund after that time, please contact Customer Service with your RMA number for more information.

 

 

I live a hop and a skip away from your DALLAS office or your Dallas Warehouse. Can I return my purchase in person?

Negative, not at this time.

How can I return a product I bought from the DatsWasUp.Com eBay Store?

 

If you need to return an item you bought on our DatsWasUp.Com eBay Store, please request to return your item on eBay.com via your eBay Buyer order summary page.

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